About Us
Grand Valley Medical Specialists began serving patients in the Grand Rapids area in the mid 1930’s. Since then, we’ve grown to include 16 physicians and 5 Advance Practice Providers in two locations. We are proud to offer our services to you, and we hope we can answer any questions you may have regarding our doctors, our offices and labs, or insurance and billing questions.
Our Goals
At Grand Valley Medical Specialists our goal is to provide our patients with the best experience possible when interacting with our practice. That’s why we’re pleased to offer secure, interactive patient self-service features that let you communicate with us from the convenience of your home or office. So…why call, when you can click?
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Please make sure we have your email address. An invitation will be sent to you to create a secure user name and password, once submitted we will review and accept the invitation.
With Our Web Based Patient Portal You Can:
Have questions? Want to learn more?
Please feel free to reach out by filling out the form below or check out our Useful Links.
Useful Links:
Office Information
Important information on appointments, emergencies, lab and nurse/clinical visits, and billing questions.
Appointments
IMPORTANT! Due to the COVID-19 situation, our office hours have changed. The Health Park office is open Monday 8am-7pm, Tues-Fri 8am-5:30pm, while the East Paris office is open M-F 7:30am-5:30pm.
Now offering telemedicine: See your doctor online! Our doctors are now offering TeleHealth services via Doximity. For Doximity, click here to learn how to prepare for your call.
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Patients are seen by doctors on a scheduled basis, with a number of open appointments for urgent care. Our Nurse Practitioners have open access and are available to see you if an urgent need arises. Because of the volume of urgent problems that arise, non-urgent and routine examinations often are scheduled several weeks in advance. Please plan ahead if you want to schedule a particular date.
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Our East Paris lab is open for walk-ins Monday-Friday 8am-4pm. Appointments are available for 7:30am and 7:45am.
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Our Health Park lab is open for walk-ins Monday-Thursday 8:00am- 3:30pm, and Friday 8- 11:30am.
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If you are unable to keep your appointment or are going to be late, please call us as soon as possible. This courtesy enables us better to serve all our patients. We may charge for missed appointments at our discretion, unless canceled at least 24 hours in advance. The rate is $50.00 for any missed appointment. Please help us to serve you better by keeping your appointments. We respect your busy schedules, so we try to be punctual with patient appointments. However, emergencies do occur. Please feel free to check with our staff to see if we are experiencing any delays due to emergencies. In such an event, we will offer you the opportunity to reschedule your appointment at the earliest available time.
Ways to Request an Appointment:
Call 616-459-3158 or use our patient portal.
Need Translation Services? We are proud partners with Voices For Health, Inc.
Call (616) 233-6505 and schedule your translator for your next appointment!
Emergencies
Our office provides for physician availability 24 hours a day, every day of the year. However, after office hours, the physicians are not routinely at the office, hospital or emergency facility and are, therefore, to be called for EMERGENCIES only. Emergency availability is provided as a medical necessity in addition to normal work hours.
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AT ALL TIMES, CALL (616) 459-3158. The answering service takes your call and pages your phone number to the doctor available. A call will be returned to you as soon as possible. In the event of a severe medical emergency, seek immediate attention at an emergency facility. Non-emergent calls after hours may result in a charge.
Nurse/Clinical Visits
Blood pressure checks, flu shots, allergy and other injections that can be provided by the clinical staff Monday – Friday 8:20 AM – 12:20 PM and 1:20 PM – 4:20 PM. Call 616-459-3158 to schedule your appointment before you come to the office.